On receiving your enquiry we invite you to come to our offices (or if this is not possible at your place of work or home) for a preliminary meeting.
First Meeting
The purpose of this meeting is firstly to establish whether we are able to assist with your needs and help you meet your objectives, and secondly to discuss how we would be paid for our counsel and services once you have instructed us to proceed. There is no charge for this preliminary one-hour meeting, and no obligation on either side. If having decided that you wish to proceed and a further meeting is neccessary our services would be provided on the basis of commission only, fees only or a combination of fees and commission for the advice we give and implementation of that advice, depending on your preference and also on the type of work undertaken. Further meetings required to complete the assessment of your needs and circumstances, present and discuss recommendations and implement all actions neccessary would be catered for on the remuneration basis chosen.
Further Review Meetings
For ongoing servicing of your financial circumstances including reviews of investment and pension portfolios we provide an annual (Lifetime Wealth) or tri-annual (Liftime Adviser) service on a fee basis. We regard this as a vital part of your commitment to you as our clients.
Our Fees
Where we work on a fee basis, this is usually on a fixed fee for an agreed plan of work. At all times, we will ensure that you are fully aware of any costs involved, before a commitment is made.
For mortgages business only we charge a fee of equivalent to 0.5% of the loan amount subject to a minimum fee of £300. For example on a mortgage of £100,000 the fee would be £500, any commission we received from the lender will be offset against this amount. Any commission received in excess of our fee is retained by ourselves.
Commission
Where we move on to implement the financial plan by arranging, for instance, a life policy or pension plan, we may be paid commission by the provider, usually an insurance company or an investment house for the successful placing of business. We will always tell you about any commission we earn, and if you elect for a fees only option then this is rebated back into your policy or arrangement and if you elect for a fees and commission basis it will be offset against the fee payable and any surplus commission is then rebated back into the policy or arrangement (this does not apply to mortgages - see above).
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